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Every conversation with repco goes like this: me: hi I'd like to buy a thing Repco: your thing needs to be ordered in, we dont carry many things on the shelf any more, i will ring you back with a price once i have asked 10 people how to use the "system" Repco: Hi the price of your thing is twice as much as you can get it elsewhere, and it will take 3 days to get here. me: why would i get the thing through you when i can order from the internet and it will take the same or less time and be half as much? and it will come to my house rather than me having to come to your shop. Repco: Sorry i cant do any better me: ok bye.