Don't you just love it when your ISP decides to change settings and not inform you about it? Then you try and ring out of office hours to figure out whats wrong and can't get through, Then the added insult on the phone message saying you can email them.. :P
just found out then they decided to change the login names to just the first part, wondering why my router was saying invalid username / password :P
theres my rant, meh.. :P