So I called PPQ today to arrange payment for my plates (810WER) to which they told me that they have been sold (profanities galore, f&*k, c*^t, s#$t) and I ask them how when the plates were a custom order via TMR (queensland transport) and were held for me until the 13th.
Long story short, they tell me they are very sorry and the reason behind it is the computer system puts any plate that is inactive for a week (on hold that is) back up for sale automatically, it went back up on the 7th and was purchased that day and paid in full by someone else.
Another long story short, I speak to the manager who tells me that it is impossible to get the plate back and they will issue any plate I want (excluding prestige and 7c prestige) for the same price.
This is now what I have ended up with and have actually paid some money on: